Answers by Phone

Librarians and staff are only available during normal business hours when classes are in session. Please refer to our Hours page for the current library schedule.

Reference By Phone

Librarians can provide answers by phone to specific and brief factual questions such as historical facts, dates or quotations; the use of our online catalog, databases, and reference sources; assistance placing holds and verifying that CSM items are available (shelf check); and the completion of bibliographic citations. You can also call or stop by the Reference Desk to schedule an in-person appointment with a CSM Reference Librarian for more detailed research assistance if needed.

Phone the CSM Reference Desk @ (650) 574-6232

Circulation By Phone

Library Staff can provide answers by phone to specific questions regarding your library card account such as item due dates; fines and fees; and general library policies. Staff can also assist with renewing CSM items. Have your library card available when calling the Circulation Desk.

Phone the CSM Circulation Desk @ (650) 574-6548

Other Account Access Options

At any time, you may also access your library account via the following methods:

  1. Login to My Library Account to:
    • Renew items
    • Review and pay fees online
    • Review titles you have out
    • Review or cancel reserve titles (holds) you no longer want
    • Update you phone number and email address
    • Modify your PIN
  2. Telephone Renewal System
    • Renew items
    • Review titles you have out
    • Review or cancel reserve titles (holds) you no longer want
    • Review your total fines

Phone the Telephone Renewal System @ (650) 638-0399