Answers by Phone

Reference By Phone

Librarians can provide answers by phone to specific and brief factual questions such as historical facts, dates or quotations; the use of our online catalog, databases, and reference sources; assistance placing holds and verifying that CSM items are available (shelf check); and the completion of bibliographic citations. You can also call or stop by the Reference Desk to schedule an in-person appointment with a CSM Reference Librarian for more detailed research assistance if needed.

Phone the CSM Reference Desk @ 650-574-6232

Circulation By Phone
Library Staff can provide answers by phone to specific questions regarding your library card account such as item due dates; fines and fees; and general library policies. Staff can also assist with renewing CSM items. Have your library card available when calling the Circulation Desk.

Phone the CSM Circulation Desk @ 650-574-6548


At any time, you may also access your library account via the following methods:

1) Login to My Library Account to:

2) Telephone Renewal System
The Telephone Renewal System is an interactive voice messaging system that helps with many circulation options over the telephone.
Phone the Telephone Renewal System @ 650-638-0399 and follow the menu instructions