LAB - STUDENT SURVEY - MATH RESOURCE CENTER





College of San Mateo

Math Resource Center (MRC) Student Survey


The quality of CSM’s Math Resource Center (MRC) is important and we need your help. Please provide information about your experience using the services and support provided in the MRC. All survey responses are strictly confidential and your instructor will only see a summary of responses without information identifying you. Your feedback is anonymous so please be candid and frank when providing this information.
NOTE: If you don't know how to answer a question, please SKIP the question and proceed to the next question.

1. Overall, how would you rate the quality of the MRC services you received?

Excellent
Very Good
Good
Fair
Poor


Please comment:

2. Overall, was the MRC staff helpful?

Yes
No


Please comment:

3. Were the procedures for using the MRC clear and easy to follow?

Yes
No


Please comment:

4. Did you understand what MRC activities were expected of you?

Yes
No


Please comment:

5. Was the MRC available when you needed it?

Always
Most of the time
Sometimes
Rarely
Never


Please comment:

6. Were you able to get help when you needed it in the MRC?

Always
Most of the time
Sometimes
Rarely
Never
Does not apply


Please comment:

7. Were the learning resources (e.g., workbooks, course materials) you needed to complete your MRC activities and/or classroom assignments readily available?

Always
Most of the time
Sometimes
Rarely
Never
Does not apply

8. Was the equipment (e.g., computers, software, microscopes, etc.) you needed to complete your MRC activities and/or classroom assignments readily available and working properly?

Always
Most of the time
Sometimes
Rarely
Never
Does not apply

9. This semester I am enrolled in the following CSM MATH courses. (Choose ALL that apply):

Math 811 Arithmetic  
Math 802 Preparation for Algebra  
Math 850 Mathematics Supplement I  
Math 110 Elementary Algebra  
Math 111 Elementary Algebra Part 1  
Math 112 Elementary Algebra Part 2  
Math 115 Geometry  
Math 120 Intermediate Algebra  
Math 122 Intermediate Algebra Part 1  
Math 123 Intermediate Algebra Part 2  
Math 125 Introduction to Finite Mathematics  
Math 130 Trigonometry  
Math 145 Liberal Arts Mathematics  
Math 200 Introductory Statistics  
Math 222 Precalculus  
Math 241 Applied Calculus I  
Math 251 Calculus and Analytic Geometry I  
Math 252 Calculus and Analytic Geometry II  
Math 253 Calculus and Analytic Geometry III  
Math 268 Discrete Mathematics  
Math 270 Linear Algebra  
Math 275 Ordinary Differential Equations  
Other (Please specify):

10. If you were not enrolled in a CSM Math course, please state why you have used the MRC resources this semester.

11. Which of the following MRC resources have you used this semester? (Check all that apply)

Tutorial assistance provided by Math Faculty  
Tutorial assistance provided by Student Tutors/ SI Leaders  
A place to meet with a study group.  
A place to work on homework with assistance available.  
A place to complete TBA (HBA) assignments  
Computer based homework or tutorials or mathematics programs (e.g. Fathom, Geometer’s Sketch Pad, GeoGebra)  
Other (please specify:)
12. Based on your overall experience at the CSM Math Resource Center this semester, please indicate the extent to which you have made gains or progress in the following areas identified below:


ABILITY TO....
 

Major Progress

Moderate Progress

No Progress

Does Not Apply
1. Succeed in your current math course.
2. Self-assess your math skills i.e. identify your strengths and weaknesses or identify the skills on which you need more work.
3. Demonstrate mastery of the specific skills for which you requested assistance.
4. Understand verbal problems (word problems).
5. Understand problems written symbolically (algebraic or mathematical symbols).
6. Understand numerical presentation of problems.
7. Understand graphical representation of problems.
8. Switch between or understand relationship between two or more presentations of the same problem (i. e. Verbal, symbolic, numerical, or graphical).
9. Clearly communicate your solutions in writing.(i.e. show work in a manned acceptable to your instructors)
10. Use calculators or software effectively and appropriately.

13. Which activities or services in the MRC did you find helpful? (Please explain)

14. Which activities or services in the MRC do you wish we could provide? (Check all that apply)

Workshops/or online tutorials on use of graphing calculator  
Workshops/or online tutorials on mathematics study strategies  
Workshops/or online tutorials on how to use webaccess  
Workshops/or online tutorials on how to use excel for math assignments  
Other (Please specify):

15. If the MRC were able to extend its hours, which times would be most convenient for you? (Check ALL that apply)
[Note: MRC currently is currently open 7:30 AM to 7PM Monday – Thursday, 7:30 AM to 1PM Friday and 11AM to 3PM Saturday]

Extended hours in the evening on Monday
Extended hours in the evening on Tuesday
Extended hours in the evening on Wednesday
Extended hours in the evening on Thursday
Extended hours on Friday afternoon

16. Please feel free to provide additional comments or suggestions about your learning experiences in this lab?

The MRC and CSM Mathematics faculty appreciate your time to complete this survey.