The quality of CSM’s Learning Support Centers' services is important and we need your help. Please provide information about your experience using the services and support provided in the Learning Center (LC). All survey responses are strictly confidential and the Learning Center staff will only see a summary of responses without information identifying you. Your feedback is anonymous so please be candid and frank when providing this information.
1. Overall, how would you rate the quality of the Learning Center's services you received?
2. Overall, were Learning Center staff helpful?
3. Were the procedures for using the Learning Center clear and easy to follow?
4. Was the Learning Center available when you needed it?
5. Were you able to get help when you needed it in the Learning Center?
6. Were the learning resources (e.g., workbooks, course materials) you needed to complete your classroom assignments readily available?
7. Was the equipment (e.g., computers, software, microscopes, etc.) you needed to complete your classroom assignments readily available?
8. Was the equipment (e.g., computers, software, microscopes, etc.) you needed to complete your classroom assignments working properly?
9.How much did your academic performance this semester improve as a result of using the Learning Center?
10. How often did you visit the Learning Center?
11. Please indicate how familiar you are with the following Learning Center services?
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Very Familiar
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Somewhat Familiar
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Not-at-all Familiar
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Tutoring
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Workshops
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Financial Aid
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Connect: Resource Across the Curriculum
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Counseling/Degree Works
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Textbook Reserve
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Test Proctoring
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Group Study Rooms
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Printing
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Computer Software (CIS,DGME,Asst. Technology)
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Recording Booths (Communication Studies Center)
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12. Please indicate how often you used the following services this semester at the Learning Center?
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Frequently
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Occasionally
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Rarely
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Never
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Tutoring
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Workshops
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Financial Aid
|
|
Connect: Resource Across the Curriculum
|
|
Counseling/Degree Works
|
|
Textbook Reserve
|
|
Test Proctoring
|
|
Group Study Rooms
|
|
Printing
|
|
Computer Software (CIS,DGME,Asst. Technology)
|
|
Recording Booths (Communication Studies Center)
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13. Please indicate your level of satisfaction with the Learning Center services you used?
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Very satisfied
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Somewhat satisfied
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Not at all satisfied
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Did not use
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Tutoring
|
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Workshops
|
|
Financial Aid
|
|
Connect: Resource Across the Curriculum
|
|
Counseling/Degree Works
|
|
Textbook Reserve
|
|
Test Proctoring
|
|
Group Study Rooms
|
|
Printing
|
|
Computer Software (CIS,DGME,Asst. Technology)
|
|
Recording Booths (Communication Studies Center)
|
|
14. Which activities or services in the Learning Center do you wish we could provide? (Please explain)
15. Please feel free to provide additional comments or suggestions about your learning experiences in the Center?