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Admissions & Records


Password Reset

The San Mateo College School District is using Single Sign On in our portals. Admissions and Records is no longer be able to reset your WebSMART password. Please view the First Time Login Tutorial for directions on how to reset your password. If you run into issues, visit the Support Help Desk for assistance.

COVID-19 Grading Options

You have the ability to change grading options on courses until the last day of the course, if applicable to your class.

Admissions and Records is dedicated to your health and safety during the current coronavirus outbreak (COVID-19). The San Mateo County Community Colleges are following guidelines from public health authorities to ensure the health and safety of our students, staff, and the community.

The Admissions Office has transitioned to an online and in-person service delivery system. Our campus office is open for face-to-face transactions,and we also offer a Zoom virtual front desk.

College of San Mateo is an open-enrollment school. All who are interested in earning degrees or certificates, transferring to a university, professional or personal development are encouraged to enroll. The application process is free.

The Admissions & Records staff can assist you with becoming a CSM student, registering for classes, evaluation of college records, degrees and certificates, and using WebSMART to access a variety of services.

To Submit Forms or Documents

Fillable forms are available on the Student Forms website. If you have a “” email account, please use it to submit forms and/or documents. If you do not have a “” email account, please use the email you entered when you applied to the College.

Veterans or Veteran Dependents

Please contact our School Certifying Official directly with questions regarding your status:

Emma Wu

Contact Us

College Center Building 10, Room 360
(650) 574-6165

The best way to contact us is through email. Please leave us a detailed message, including your name, student ID#, contact information and details regarding your inquiry.

Day Time
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 6:30 pm
Wed 8:00 am - 6:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 2:00 pm

Zoom Virtual Front Desk

View the Zoom tutorial on how to access. This will require you to sign into a Zoom account.

Please send other questions to or the appropriate department (Counseling, Assessment, etc.)

The A&R Zoom Zoom virtual front desk is temporarily unavailable. You may send your questions to: